Item: HCSS
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

HCSS is mainly used by our production/operations department with HCSS Heavy Job and HCSS Dispatcher and our estimating department with Heavy Bid. It is a great tool in the field for capturing progress quantities and daily time cards. It has been extremely easy to use in the field which has, in turn, made it very easy to adopt by many as it takes little effort to master.

Pros and Cons

HCSS support is amazing. Call any time and you will speak to someone in Texas.
Daily snapshots of what happened are easily documented and can reported on.

HCSS is very expensive and can be hard to justify at times.

Return on Investment

The biggest ROI for us was the ease of adoption by field personnel.

Alternatives Considered

I was not part of the team that looked at other potential products at the time of purchase of HCSS.

Other Software Used

Vista by Viewpoint, Spreadsheet Server, Citrix ShareFile

Likelihood to Recommend

The HCSS support structure is truly topnotch. Any time we have an issue and give them a call they are right on it. Between the response time to the time, the problem or situation is fixed, in most cases, it is usually the same day. They are great at helping you with the problem but also take the time to explain the problem, why it happened, and what the correction is/needs to be.

HCSS... a rockstar in the field!

Modules Used

Overall Satisfaction with HCSS