Heap is flexible
April 23, 2021

Heap is flexible

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Growth

Overall Satisfaction with Heap

Heap is being used across the organization to analyze data from different products within the company.
  • Track events even when not defined
  • Ability to drill down on different reports
  • Provides well-rounded information
  • Tracking bounce rate
  • Tracking time spent on pages
  • Ability to drill down into "other" data
  • Conversion rate optimization
  • High-performing pages/low-performing pages
  • High-converting pages/low-converting pages
Very flexible when analyzing data with different ways to drill down to specific results.
Load time is optimized across different time periods.

Do you think Heap delivers good value for the price?

Yes

Are you happy with Heap's feature set?

Yes

Did Heap live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Heap go as expected?

I wasn't involved with the implementation phase

Would you buy Heap again?

Yes

Heap is well suited in scenarios that involve tracking data and events without needing to predefine them.
Heap is not well suited when you need to track how much time is spent on a page.