The collection and processing of data is automated.
Updated March 18, 2023

The collection and processing of data is automated.

Madison Sophia Bennett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Heap

The use of Heap in the company is focused on the development of automated data collection and processing systems. [We use this] to obtain a complete analysis of different areas that require tools with robust analysis systems that can provide verifiable reports to know the possible changes that we must perform. [This allows our] clients [to] feel that we are continuously working to satisfy their needs and also to increase our vision of events and projects in relation to the data that we manage to process in Heap. Although Heap is not the only solution that we are implementing to perform data analysis of the behavior and interests of customers in the company, we can use this tool for more specific aspects that result in productivity growth in high percentages.
  • Robust automated analysis of customer behavior and interests helps make the necessary changes.
  • Heap has a fast and powerful data collection and processing system that takes into account every specific detail related to the web.
  • It also generates reports after data analysis that help my team to know the possible changes that we must make.
  • Heap is an intuitive tool that has good analytics and I don't really see anything negative about this product.
  • The usability is good, the technical support is attentive, it performs automated data analysis and also generates robust reports, these are the best features of this software and they are the ones that give me a satisfactory opinion.
  • We have achieved a significant increase in our productivity in [the] analysis of behavior and customer interests since the implementation of Heap in the company, we have the data collected instantly and with easy to understand reports for all users, this is what Heap does a better job and the ROI has met our expectations.
  • The cost of this tool is the most appropriate for the company, the quality and price ratio is at its best levels and we have confidence that thanks to Heap and we can know what changes we must make and this translates into the growth of the productivity.

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Heap is more appropriate in scenarios that require rapid analysis of customer behavior and interests, such as events and projects on the web that have to have a robust data collection system and information processing of mutual interest between customers. Another plus point to recommend is the technical support made up of attentive, friendly, and expert people who are always available.

Using Heap

  • Excellent data visualization with integrated history.
  • Guaranteed connection with customers thanks to its powerful integrations.
  • Build an advanced integrated system with our entire technology stack.