See what everyone is doing with your product in an instance.
October 26, 2022
See what everyone is doing with your product in an instance.
Score 9 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Heap
We have been able to access a large scale of data regarding how our users use the software regularly - build a much better picture when we come to running research. It will help shape product designs and UX decisions along with our other user research insights.
- Suggested reports.
- Live data tracking.
- Visual labelling does work when we have a modal open.
- Quicker response on support emails - and not just point to the resources for self help.
Do you think Heap delivers good value for the price?
Yes
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
Yes
Did implementation of Heap go as expected?
Yes
Would you buy Heap again?
Yes