HR Platform and People's Portal - all in one
Updated March 03, 2022

HR Platform and People's Portal - all in one

Millie Fast | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hibob

Hibob combines HR management, people's portal, attendance management, benefits budgeting, performance management, communication tools. It promotes engagement in the company with shout-out/kudos features. We use it as an HR management platform, people's portal, attendance management, benefits budgeting, performance management tool, communication tools - all these are crucial for a remote global company we became in the last 2 years. Accurate storage of employee data is another strong point. We store everything on bob from personal data, contracts, right-to-work checks, and basically anything HR-related. With Hibob, it's easy to see what's missing and go on the hunt for it. It is also easy to streamline your core HR processes such as onboarding, performance management, and compensation management using automated workflows to increase your efficiency and save precious time. I like literally everything: data management, onboarding, and offboarding processes, time off feature, attendance, performance evaluation, polls and surveys, reports and data analysis, shout-outs, kudos, birthdays, and work anniversaries reminders, different levels of access for different stakeholders in the organization, etc.

Pros

  • Shout-out/Kudos/Poll on the home page is a real engagement tool if used regularly.
  • Performance evaluation module - expensive, but so flexible, customizable and fits every possible need.
  • Onboarding and offboarding workflows are upgraded and save lots of unnecessary administrative work.
  • They have wonderful support and customer care!

Cons

  • E-sign, almost 6 months of handling this crucial feature failure...
  • More flexibility with choosing audience for shout-outs.
  • Reminders for e-sign documents are needed.
  • E-sign for all the "paperwork" in the remote organization.
  • Employee/contractor personal file.
  • Performance evaluation.
  • Shout-out.
  • Onboarding/offboarding workflows.
  • Task assigning flows.
  • Only positive impact, employees and contractors appreciate the tool and as long as it promotes engagement - it reduces turnover and company profits from it.

Do you think HiBob delivers good value for the price?

Yes

Are you happy with HiBob's feature set?

Yes

Did HiBob live up to sales and marketing promises?

Yes

Did implementation of HiBob go as expected?

Yes

Would you buy HiBob again?

Yes

In March 2020 eTeacher had become a fully remote company, and Hibob became a tool of very high importance both for data organization and storage, performance and employee life cycle management, and engagement of our worldwide team. We had scaled from 600 to over 1000 employees and contractors all over the world, and this kind of platform was crucial for our success.

HiBob Feature Ratings

8.9
Employee demographic data
10
Employment history
7
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
8
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
8
Payroll Management ()
Not Rated
8.7
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
8
8.5
View and generate pay and benefit information
7
Update personal information
10
View job history
7
View company policy documentation
10
Asset Management ()
Not Rated
8.3
Report builder
8
Pre-built reports
9
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
9.3
Performance plans
Not Rated
Performance improvement plans
10
Review status tracking
10
Review reminders
8
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Hibob Support

Always answering immediately, treating each client according to his needs.
Offer flexible, "tailor made" solutions, addressing every possible need.
Listening to the customer and developing new features based on customer feedback.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I'm not aware of this distinction of premium and non-premium support.
But I definitely feel like premium :)
When we implemented HiBob, we needed to upload a huge database (almost 20 years of history) from our tailor-made CRM system.
Our client manager got with us together to the smallest details, worked with developers, learned our CRM and helped us to download relevant data in a way that would be possible to convert and upload to HiBob from a file. She also helped us with data QA and fine tuning until everything was perfect and right. That was an exceptional treatment.

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