HireVue is great!
December 08, 2015

HireVue is great!

Bridget Mullally | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HireVue

HireVue is currently being used only in the recruiting department. A majority of our employees are field representatives, which means they often live in another state, making it very difficult to have a physical interview with the candidates. HireVue allows us to interview the candidate without having to have one of our field managers physically meet the candidate.

Pros

  • HireVue is very reliable, I rarely have tech issues with the website.
  • HireVue's customer service team is great, the few times I or one of my candidates has had an issue, the team is very responsive and works very hard to solve the problem.
  • It's extremely innovative - I have had multiple candidates tell me how new and different this type of interview is and how much they enjoy it.

Cons

  • Using the HireVue software can be an little impersonal to a candidate, only because there is not someone physically interviewing them.
  • HireVue could do a better job of preparing the candidate for the interview. The other websites that I have seen are really great, but when I actually took the HireVue I ended up being nervous and somewhat intimidated.
  • HireVue has allowed our recruiters to have a faster way of filling positions
  • HireVue has also given us more quality candidates, something we weren't the best at before
  • HireVue has given us more open lines of communication with our hiring managers
HireVue is much more innovative and new compared to the aforementioned products. I enjoy using HireVue because it's new software, and it is constantly changing and being updated.
I think HireVue is GREAT for a company that is majority field representatives. I would think it would be less appropriate for a company that has the ability to physically interview all of their candidates (however, that is becoming a thing of the past because a majority of companies have multiple corporate offices, or people working virtually).

HireVue Feature Ratings

Comments

  • Nicole Frisbee | TrustRadius Reviewer
    Hi Bridget! Thanks for taking the time to review us. We are so glad that you and ActionLink are on board with us! We realize that not everyone is going to be comfortable with a digital interview. However, we offer unlimited practice questions and a step-by-step guide throughout the entire interview process. The practice questions are available and usually help the candidate feel more comfortable and confident before taking the interview. Do you have any specific suggestions on how we can help candidates be more comfortable? We take feedback very seriously and we appreciate it. I invite you to join The Hub (our customer community): http://hir.vu/1n6m0sU You can add and track new product ideas and requests anytime, as well as view and vote on other customers request too. Don't forget our 24/7 support team is here for you through email, chat and phone as well: try.hirevue.com/contact-us Follow us on Twitter, Facebook, LinkedIn, Instagram and Google+ as well! - Nicole

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