I'm Making My Social Media Life Easier with Hootsuite!
December 14, 2021

I'm Making My Social Media Life Easier with Hootsuite!

vivek kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Pro

Overall Satisfaction with Hootsuite

Hootsuite is one of the best social media tools I have used. Hootsuite helps you plan important social media posts in advance. An easy-to-use platform and this tool save a lot of time and bring many benefits. Using different social media platforms, such as logging in, logging in, uploading photos, and creating stories, is a time-consuming process, but Hootsuite makes it easy for users to access. I also like the calendar's ability to view the calendar, view posts, and edit from the calendar.
  • Access to a media library that you can choose free images.
  • Easy scheduling social media posts across multiple platforms.
  • Use their own calendar and analyse content.
  • With Instagram you can only post one picture.
  • It requires crop pictures which is a problem.
  • If you use more hashtags, it won't work as often.
  • It helps us organize our Facebook, Instagram, Twitter, and LinkedIn social media content. We can easily make changes or adjust our schedule, saving us valuable time. Using Hootsuite is one of the best ROI decisions we have made for the organization's marketing.
Having used two other scheduling tools, I felt they were hard to use, so I chose Hootsuite. I loved how the company helped others and offered potential users a limited time period to use the software for free. I love when companies help others.
Users can make use of a support chatbot to respond to most queries. Alternatively, they can mail them requests to be addressed. As of now, I haven't suffered from an issue requiring them to respond via email. However, it does seem that their support staff is quite helpful.

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

Although the support is good, it's quite slow for the price. I believe there should be a chat now or a phone number for paid users to get support. Excellent software, but it really needs somebody to determine why the new interface is so laggy. I'll continue to use it as they have great support.

Hootsuite Feature Ratings

Boolean keyword searches
9
Filtering out noise/spam
8
Sentiment analysis
10
Broad channel coverage
8
Content planning and scheduling
10
Audience targeting
9
Content optimization
10
Workflow management
9
Automated routing and prioritization
8
Customer interaction histories
9
Bulk actions
9
Lead generation
8
Content marketing
9
Paid media management
8
Campaigns and promotions
8
Twitter
10
Facebook
10
LinkedIn
9
Instagram
8
Pinterest
7
YouTube
7
Campaign success analytics
8
Real-time tracking
9
Competitor analysis
8
Role-based user permissions & privileges
8
Mobile access
8