"Absolutely Excellent Social Media Management Product"
September 22, 2022

"Absolutely Excellent Social Media Management Product"

Shreya Sharma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Enterprise

Overall Satisfaction with Hootsuite

I like the feature for scheduling posts. I like that I can schedule for all platforms at once while still customizing each separately. Other programs require you to do each platform independently if you are in a single post scheduler. I also enjoy how your calendar displays the post image. I wish there was a way to mass-upload posts that included photographs. Before this, I used Hubspot, and it was simple to export a whole month to a CSV and then import data. They offer a media library, so you simply upload all of the images, and then in your CSV, insert the Hubspot link in the image column. When you import it, your posts will be complete with photographs. I can import the copy into Hootsuite, but the image must be inserted afterwards. Hootsuite makes it simple to post to all of our social media networks at the same time. This method saves me a significant amount of time. I also enjoy that all of our updates are in one spot in our email. This allows me to manage all responses at the same time. Hootsuite makes it simple to schedule several posts in advance. We save a lot of time by uploading everything in one location at once, and if we need to alter or update anything before the scheduled posting date, we know where to look and immediately fix it. Hootsuite has made significant modifications to make it easier to post numerous photographs to Instagram, which we frequently use.
  • schedule multiple posts in advance
  • easier to post multiple photos
  • navigate my company's social media in the most time-efficient
  • able to plan ahead, spot any trends or issues easily and have automated reports
  • Hootsuite is that the integration of new features can sometimes be slower than that of it's competitors.
  • Is excessively expensive, even with the discounts made for buying several memberships.
  • High cost, complex functionalities and few integration capabilities with CRM or BI software.
  • For managing multiple social media accounts.
  • I can post and plan postings
I only
used Hootsuite for planning and scheduling. It's already nice or fair and it saved very much
time also. It has a very good review and is easy to use that's why I selected it.
I can manage all of my accounts on one site! It's absolutely amazing!
The dashboard is helpful to see how you are doing as well. Still
getting to understand the analytics and may need to reach out for help
on this.

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

I like how simple it is to navigate the platform. It allows me to easily arrange my material and share my posts across several platforms in a sensible and orderly manner. Furthermore, whenever I have a problem with scheduling, I can obtain help quickly from the service team. I've been using Hootsuite since 2021 and haven't missed a single post.

Hootsuite Feature Ratings

Boolean keyword searches
8
Filtering out noise/spam
7
Sentiment analysis
8
Broad channel coverage
9
Content planning and scheduling
9
Audience targeting
9
Content optimization
8
Workflow management
9
Automated routing and prioritization
10
Customer interaction histories
8
Bulk actions
9
Lead generation
9
Content marketing
8
Paid media management
9
Campaigns and promotions
10
Twitter
8
Facebook
9
LinkedIn
8
Instagram
8
Pinterest
9
YouTube
8
Campaign success analytics
8
Real-time tracking
8
Competitor analysis
9
Role-based user permissions & privileges
9
Mobile access
8