Overall Satisfaction with HootSuite Enterprise
At Local World we use HootSuite to manage our 400+ social media networks for posting, engagement, social insights and search. All departments have access including editorial, marketing and promotions to ensure that our customer service level is at its premium and that we can manage our brands with ease.
- The ability to manage multiple social accounts on one screen
- Quick fire engagement, crisis management and content search
- Due to our large organisation, group reports have to be done in batches of 20, meaning multiple downloads and copy and pasting
- Top tweets or conversation based on reach or engagement around a geocode would add to its functionality
- As a news organisation it has been about the improvement in engagement with our audience, having one tool that enables us to post, engage and search means no more opening and closing windows.
HootSuite Enterprise is a complete easy to use package with superb assistance from account managers to the Hootsuite Helpdesk team.
If you want a product that gives you complete assurance over brand management then whether you're a small or large business, HootSuite Enterprise is for you. If working with teams across different locations, the ability to assign tasks or jobs to specific teams helps the business delegate appropriately.