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Hootsuite Enterprise Review: "Affordable, effective and reliable solution"
https://www.trustradius.com/social-media-managementHootsuite EnterpriseUnspecified7.8244101
Kerry Hassen profile photo
August 03, 2015

Hootsuite Enterprise Review: "Affordable, effective and reliable solution"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
Enterprise

Overall Satisfaction with Hootsuite Enterprise

Hootsuite Enterprise is used throughout our organization. We have members of our team across the US and in Australia and the United Kingdom successfully utilizing this product. We rely on HootSuite enterprise for monitoring, responding and measuring the impact of our social media efforts. We have found it to be a great fit for our organization.
  • Monitoring a number of different platforms, and social media accounts globally.
  • Love the response tracking and internal communication among teams.
  • Analytics are simple and easy to use. They allow for auto-generation which saves us a great deal of time monthly. They are also easy to read and understand for our non-social media stakeholders.
  • They are making product improvements all the time.
  • Reduced time to customer response and resolution
  • Increased efficiency in monitoring social accounts at the enterprise and local level.
  • Increased efficiency in generating social media reports.
  • Improved social media monitoring by account and key topics
More in depth reporting for more advanced organizations.

Hootsuite Enterprise Feature Ratings

Boolean keyword searches
10
Filtering out noise/spam
10
Broad channel coverage
10
Content planning and scheduling
10
Audience targeting
6
Content optimization
10
Workflow management
10
Automated routing and prioritization
8
Customer interaction histories
7
Bulk actions
9
Lead generation
4
Content marketing
10
Paid media management
1
Campaigns and promotions
2
Twitter
10
Facebook
10
LinkedIn
9
Google+
9
Instagram
7
Pinterest
7
YouTube
7
Campaign success analytics
9
Real-time tracking
10
Competitor analysis
10
Role-based user permissions & privileges
10
Mobile access
10