Hootsuite Enterprise Review: "Affordable, effective and reliable solution"https://www.trustradius.com/social-media-managementHootsuite EnterpriseUnspecified7.82441012015-08-03T14:59:52.683Z
Overall Satisfaction with Hootsuite Enterprise
Hootsuite Enterprise is used throughout our organization. We have members of our team across the US and in Australia and the United Kingdom successfully utilizing this product. We rely on HootSuite enterprise for monitoring, responding and measuring the impact of our social media efforts. We have found it to be a great fit for our organization.
- Monitoring a number of different platforms, and social media accounts globally.
- Love the response tracking and internal communication among teams.
- Analytics are simple and easy to use. They allow for auto-generation which saves us a great deal of time monthly. They are also easy to read and understand for our non-social media stakeholders.
- They are making product improvements all the time.
- Reduced time to customer response and resolution
- Increased efficiency in monitoring social accounts at the enterprise and local level.
- Increased efficiency in generating social media reports.
- Improved social media monitoring by account and key topics
Hootsuite Enterprise Feature Ratings
Boolean keyword searches
Filtering out noise/spam
Broad channel coverage
Content planning and scheduling
Automated routing and prioritization
Customer interaction histories
Paid media management
Campaigns and promotions
Campaign success analytics
Role-based user permissions & privileges