Overall Satisfaction with HostGator
I have been using HostGator for my business and personal domain for well over 10 years. I use HostGator's services for my website, emails, Moodle platforms, and custom projects. I've set the members as well to use their services. I have also used HostGator to manage my domains. Their service has been solid and reliable.
- Setup and management is easy.
- Customer and Technical Support is fantastic.
- Prices are reasonable.
- I use a shared server and I've had some confusion with setting up a unique IP. It didn't perform as expected.
- My website has been hacked a few times and HostGator had no alarms in place to notify me.
- I've had some email issues where my emails were blocked from some servers. But I don't do SPAM. And HG was unable to help me figure out the reason.
- HostGator's introductory pricing does offer an easy entry and lots of functionality.
- After the introductory period expires, prices go way up.
- Customer service is very good, both via telephone and chat.
HostGator is competitive in pricing. Siteground and GoDaddy were close competitors. I also ended up using WebSynthesis with a unique IP and a managed WordPress service which solves any hacking issues.