Good product for starting your business
February 15, 2018

Good product for starting your business

Steven Davis | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HostGator

I have been using HostGator for my business and personal domain for well over 10 years. I use HostGator's services for my website, emails, Moodle platforms, and custom projects. I've set the members as well to use their services. I have also used HostGator to manage my domains. Their service has been solid and reliable.
  • Setup and management is easy.
  • Customer and Technical Support is fantastic.
  • Prices are reasonable.
  • I use a shared server and I've had some confusion with setting up a unique IP. It didn't perform as expected.
  • My website has been hacked a few times and HostGator had no alarms in place to notify me.
  • I've had some email issues where my emails were blocked from some servers. But I don't do SPAM. And HG was unable to help me figure out the reason.
  • HostGator's introductory pricing does offer an easy entry and lots of functionality.
  • After the introductory period expires, prices go way up.
  • Customer service is very good, both via telephone and chat.
HostGator is competitive in pricing. Siteground and GoDaddy were close competitors. I also ended up using WebSynthesis with a unique IP and a managed WordPress service which solves any hacking issues.
If you want simple hosting with MySQL and PHP functionality or Wordpress/Joomla hosting, HostGator is a good solution. But this is not a managed hosting provider meaning that you have a lot responsibility to manage your own website.