1. Home
  2. Heatmap and Session Recording Software
  3. Hotjar Reviews
  4. User Review of Hotjar
A must-have for optimized user experience
October 07, 2021

A must-have for optimized user experience

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hotjar

The digital marketing team uses HotJar to conduct website testing. We test user behavior on different pages of our site by looking at heatmaps and watching users' sessions. The heatmaps show us where users are clicking most and how far down the page they are actually scrolling. This gives us a good idea as to what content to put above the fold.
  • Heatmaps.
  • Continuously collecting data.
  • Watching users' sessions.
  • Ability to work with iframes.
  • Heatmaps.
  • Watching users' sessions.
  • Better performance of our home page.
  • Optimized performance of landing pages.

Do you think Hotjar delivers good value for the price?

Yes

Are you happy with Hotjar's feature set?

Yes

Did Hotjar live up to sales and marketing promises?

Yes

Did implementation of Hotjar go as expected?

Yes

Would you buy Hotjar again?

Yes

If you are looking to test specific pages on your website for how users interact/click with different parts of the page/navigation, then HotJar is a must-use platform! We haven't had any negative issues using HotJar thus far. The only issue we've had is testing landing pages that use an iFrame because HotJar can't access the content in an iFrame, which is understandable.