Customer Product Insights at its best
July 07, 2022
Customer Product Insights at its best
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Hotjar
Hotjar is used as a product experience insights platform in Small Market business market.It enables to deliver outstanding digital experience for its custoers. After its acquisition by ContentSquare, they have enabled newer features which make it even more pleasurable to use like understanding people's behavior online, interaction with the product, and obstances which they are dealing with.
- provide product insights
- showcase people behavior online
- help identify customer obstacels
- better user experience
- provide public API for people to make it easier to integrate
- Custom dashboard
- accuracy of data
- real time analysis
- easier rollouts
- real time product feature improvement
Cmparing with other products in the same vertical, we found the UX UI for Hotjar the best. It is easier to integrate with and has lot many more features as compared to its nearest competitors. We fount the product to be robust and accurate with lot of customizable options to create dashboards and stories which tell user story in a impactful way.
Do you think Hotjar delivers good value for the price?
Yes
Are you happy with Hotjar's feature set?
Yes
Did Hotjar live up to sales and marketing promises?
Yes
Did implementation of Hotjar go as expected?
Yes
Would you buy Hotjar again?
Yes