Overall Satisfaction with HotSchedules
We use HotSchedules across our entire organization. It helps us with employee scheduling, ACA compliance, training and soon we'll be using it for inventory.
- Keeping track of ACA employee compliance.
- Allows managers to easily reach employees by using the mobile app.
- Training videos, ongoing employee training.
- Allowing admin to add a photo of the employee so we can easily identify all our staff in our organization. A name and a face is important!
- Allow certification reminders to go to select individuals depending upon the certification.
- ACA compliance, ability to adjust how the measure period is used. If an employee changes from part time to full time status (or vice versa) the measurement period shows hours worked as out of compliance.
- I've been trying to organize the HotSchedules team to present to our independent restaurant association. HotSchedules has the potential to add many more users in our county but they've been negligent in following through after an initial conversation with our rep. It's been surprising to me that they're not interested in pursuing more restaurant users.
Pros | Cons |
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Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Quick Initial Response | None |
We received good training when implementing TRAIN. Although there were times when the instructor did not know the answer to questions, he was able to find out the answers and get back to us.