HotSchedules: Restaurant Scheduling Made Easy
February 01, 2017
HotSchedules: Restaurant Scheduling Made Easy
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
We use HotSchedules for all of our FOH scheduling. We also use it as our main method of communication between management and employees. It is the best scheduling software out there.
- Maintenance of schedules regarding shift trades and switches with mandatory management approval.
- Messages feature is the best and most convenient method of communication between managers and employees.
- Templates make scheduling quick and easy week to week. No starting from scratch every time.
- Shift trades, picking up shifts, easy communication from management to employees and easy template set up for easy scheduling each week.
- Being able to block days by schedule, not a blanket block on everyone.
- Client ability to change names of schedules and jobs, not set by HotSchedules.
- Do not allow someone to even attempt to pick up shift if there is time conflict. (If someone is scheduled 12pm to 8pm they should not be able to try to pick up a shift that is 4pm to 11pm.)
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Quick Initial Response | None |
Never had any major issues.