Its ok, but better alternatives are out there.
Anonymous | TrustRadius Reviewer
July 22, 2016

Its ok, but better alternatives are out there.

Score 4 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with HRSmart

We use HR Smart as an ATS and training program. We use it for managing our recruiting cycle (resume storage, posting and progressing); training (course listing, certificates and tracking), performance management and for our annual reviews. The system is primarily used by our Talent Development team and our Human Resources team, but it does sync up with our employee database and management software (not quite an HRIS, but we use it as such).
  • Does what it says it can do. There are several systems out there that claim they can do something, but they either can't or they don't address it well.
  • Support Services from the providers of HRSmart (Monster).
  • Partnership with Monster has provided access to their database and resources.
  • Relatively difficult to use for someone who isn't tech savvy.
  • Monster made changes to the system that were rolled out, but the previous functionality was better.
  • Not streamlined. A process that should be simple requires way too many steps.
  • We used HR Smart in the basic sense. It provided us with a Talent Development System so we could assist our employees in their career growth - leading to less turnover and improved morale.
  • It provided a system for us to recruit and post for top talent.
  • It was nice having both our ATS and Talent Management systems housed in one system.
HRSmart would actually be my last choice of these (lynda.com isn't an ATS so it would come in ahead, but the training on lynda.com is excellent). We are actually switching over to BirdDogHR based on functionality, price, usage and ease of use. HRSmart is an ok system, but there are better and more affordable options out there.
The ATS is trending in the right direction, but the talent development piece needs a lot of work. It was a very difficult process when it came time to do our annual reviews. Multiple steps were required to either troubleshoot an error or to allow a manager to go back and either edit or update a record. Our Talent Development Manager does not enjoy that time of year.

Deltek Talent Management Feature Ratings

New hire portal
3
Manager tracking tools
4
Compliance tracking and reporting
Not Rated
Corporate goal setting
5
Subordinate goal setting
7
Individual goal setting
7
Line-of sight-visibility
6
Performance tracking
5
Performance plans
Not Rated
Plan weighting
4
Performance improvement plans
Not Rated
Review status tracking
7
Rater nomination workflow
7
Review reminders
6
Workflow restrictions
5
Multiple review frequency
6
Reporting
5
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
5
Candidate development
Not Rated
Job Requisition Management
5
Company Website Posting
6
Publish to Social Media
6
Job Search Site Posting
6
Customized Application Form
5
Resume Management
5
Duplicate Candidate Prevention
Not Rated
Candidate Search
6
Applicant Tracking
6
Collaboration
5
Task Creation and Delegation
Not Rated
Email Templates
5
User Permissions
6
Notifications and Alerts
5
Reporting
5

Evaluating HRSmart and Competitors

  • Price
  • Product Features
  • Product Usability
  • Vendor Reputation
  • Existing Relationship with the Vendor
The decision makers are no longer here so the new team is actually moving away from HRSmart and to a different system.