User-friendly, robust, fully integrated marketing platform
December 02, 2014

User-friendly, robust, fully integrated marketing platform

Karen Eisenbraun | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Software Version

Professional

Overall Satisfaction with HubSpot

My marketing agency has been using HubSpot for a little over a year. We now use it for all of our clients. HubSpot has allowed us to replace multiple tools with one system that manages everything in one place: social media, email marketing, analytics, lead nurturing, blogging, even a robust website CMS. Because of this, we have been able to greatly simplify our processes.
  • Very user-friendly and intuitive interface -- everyone in the organization can easily learn to use
  • Workflows are great for lead nurturing, especially with the new branching feature
  • Can schedule posts to nearly all social media accounts
  • Marketing emails are easy to create and send -- much more user friendly than other programs I have used in the past
  • Would like to see more functionality added to the editorial calendar. Presently it's just a calendar where you can view everything you have scheduled, but it's not very useful as a planning tool
  • Would love to see an approval process for blogs and social for those clients who have to provide approval. Currently we are using a separate system for this.
  • Cannot schedule to or even display all social accounts (Instagram is missing)
  • More efficient reporting
  • Better lead nurturing
  • Improve lead conversion
  • Constant Contact,iContact,HootSuite Pro
I personally find HubSpot to be easier to use and to provide better functionality than most other email platforms I have used (including Constant Contact and iContact), as well as social media platforms such as HootSuite
Our agency is now solely focused on inbound marketing with HubSpot. In a short period of time, we have become a HubSpot Certified Platinum-Level partner and plan to continue our use of the software indefinitely. We consider HubSpot a marketing partner, not just a software provider. Our channel manager is always available to us and has been a tremendously helpful resource. HubSpot is also constantly rolling out updates and new features, and seems to really value user feedback.
  • Email marketing
  • Lead nurturing
  • Landing pages
  • List segmentation
  • Integration with CRM system
  • Social marketing
  • SEO
  • Blogging
We have been most successful using HubSpot for B2C clients, but I know some companies have been able to use it very successfully for B2B clients as well.