My HubSpot Review!
December 10, 2015

My HubSpot Review!

Olivia Allen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with HubSpot

I use HubSpot every day; our agency is a proud Diamond Partner and truly couldn't be happier with the service provides us. Their blogging tool is extremely easy to use. It makes optimizing blogs very straight-forward for keyword research.
One of my favorite features is their social media tool. It's extremely built out for Twitter (honestly, one of the social media platforms that we care about) and is slowly getting more built out for the other social media sites- Google+, LinkedIn and Facebook.
We use HubSpot for essentially all of our marketing services we provide to clients. They have excellent customer support who answer the phone in minutes, always. It's never automated, either. It's always a real, live person on the other end and they will work on your issue until it's completely fixed. Pretty awesome and unique, considering other marketing automation programs don't offer that. I would highly recommend HubSpot- they're just awesome!


  • Customer service support is phenomenal. They won't quit until it's fixed. They always follow-up with you to ensure that the problem has been taken care of.
  • Reporting. The analysis it provides about your content is great. It's simple, easy to read and always available. This way, you can always have access to what's working and what's not.
  • Site page optimization. It lets you know about how your page looks in the eyes of Google.
  • Needs to be more built out on other social media platforms other than Twitter. They do keep making changes to make it better, though.
  • New features they rolled out with cost money. They have a more detailed reporting tool, which is awesome if you need it. If not, you can get away with using the free one by all means.
  • Sometimes they roll out new updates quickly and there are some kinks they didn't work out.
  • We've had faster lead conversion because of the great lead nurturing tools it provides you with. For example, the workflow tool.
  • We put one of our clients on HubSpot and they literally got a 400% spike in leads within four months.
  • We continue to grow as an agency with HubSpot.
HubSpot is much easier to use and understand than Salesforce.
For agencies, it's awesome. Controlling multiple clients is easy!

HubSpot Marketing Hub Feature Ratings

WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
9
Landing pages
10
A/B testing
8
Mobile optimization
8
Email deliverability reporting
10
List management
10
Triggered drip sequences
8
Lead nurturing
10
Lead scoring and grading
6
Data quality management
10
Automated sales alerts and tasks
8
Calendaring
6
Event/webinar marketing
10
Social sharing and campaigns
10
Social profile integration
10
Dashboards
10
Standard reports
8
Custom reports
8
API
8
Role-based workflow & approvals
8
Customizability
9
Integration with Salesforce.com
8
Integration with Microsoft Dynamics CRM
8
Integration with SugarCRM
8