HubSpot is great!
September 10, 2019

HubSpot is great!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with HubSpot

We use HubSpot for our Sales and Customer teams. We use it for everything from managing our leads that we generate, through upgrades/renewals/cross-sells with our current clients. It helps us keep a central place for all client data from the moment they convert through purchasing our product. We can all communicate and track tasks in one place and it's very helpful when you have four teams attempting to access this data.
  • Workflows for tasks and automated emails when necessary
  • Custom fields
  • Form building for paid landing pages
  • Extending the amount of emails in an automated sequence
  • Parity across multiple HubSpot instances
  • Lists process quicker
  • All positive -- Our teams can communicate in one place
  • Gives us a papertrail of a customer's lifecycle
  • Marketing all the way through customer teams has access to data that impacts decisions we may make
HubSpot is well suited for small to medium sized businesses looking to ramp up their CRM experience. It is not as robust as say Salesforce, but if you know how to use HubSpot, it gives you exactly what you need. Reports are great, workflows are extensive, and there are an endless amount of fields to choose from, or you can create your own.

HubSpot Marketing Hub Feature Ratings

WYSIWYG email editor
8
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
8
A/B testing
Not Rated
Mobile optimization
8
Email deliverability reporting
8
List management
6
Triggered drip sequences
8
Lead nurturing automation
8
Lead scoring and grading
Not Rated
Data quality management
8
Automated sales alerts and tasks
8
Calendaring
7
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
5
Standard reports
5
Custom reports
9
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated