HubSpot's Configuration Features are Vital to our Company
September 10, 2019

HubSpot's Configuration Features are Vital to our Company

Scotty Hunt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with HubSpot

HubSpot is being used as our sole CRM for both Marketing and Sales. We have actually created two distinct pipelines for each area (Marketing vs Sales). This way, we can use HubSpot for accurate prospecting and activity tracking for the process of qualifying leads. Once we have enough to qualify from a marketing standpoint, HubSpot provides us with gates of entry to move that account into a Sales Qualified stage.
  • Pipeline qualification
  • Activity logs
  • Contact filtering
  • Deal stage progression
  • Mass emailing
  • Click-to-call
  • Cadence action notifications
  • Accurate forecasting
  • Increased closed rates
  • Efficient use of sales rep's time
I believe the main difference between the two is that Salesforce is built more with the salesperson in mind, while HubSpot focuses both on the marketing side as well as the sales side. I have never seen the ability to create two distinct pipelines in Salesforce as we did in HubSpot. This ability allows for multiple departments within our organization to work seamlessly inside the same system.
HubSpot is extremely well suited for organizations who are trying to keep the process of customer interactions clean and organized. By utilizing the gating feature, we can control when an account moves into next stages by requiring certain parameters are being met. Reps can no longer move unqualified (as specified by the org) into advanced stages without meeting the criteria. This helps with forecasting and close rates for the business.

HubSpot Marketing Hub Feature Ratings

WYSIWYG email editor
8
Dynamic content
9
Ability to test dynamic content
9
Landing pages
8
A/B testing
8
Mobile optimization
9
Email deliverability reporting
10
List management
10
Triggered drip sequences
9
Lead nurturing automation
9
Lead scoring and grading
10
Data quality management
8
Automated sales alerts and tasks
8
Calendaring
10
Event/webinar marketing
9
Social sharing and campaigns
9
Social profile integration
7
Dashboards
9
Standard reports
9
Custom reports
9
API
8
Role-based workflow & approvals
10
Customizability
10
Integration with Salesforce.com
9
Integration with Microsoft Dynamics CRM
9
Integration with SugarCRM
9