Happy using HubSpot CRM
November 28, 2021

Happy using HubSpot CRM

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot CRM is [used] to manage our daily sales outreaches across the two market places that we have. It organizes our conversations with leads and it helps manage the data of how our most used customers are.

Pros

  • Lead management.
  • Activity notification.

Cons

  • The double tasks.
I have only used HubSpot CRM.
Marketing can use HubSpot CRM [alerts] to see who interacts most and then choose to target them.
Company provided.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot CRM [is] suited for mid-sized sales companies, not for companies that are spread out in the outreaches.

HubSpot CRM Feature Ratings

7.3
Customer data management / contact management
7
Workflow management
7
Territory management
7
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
7
Contract management
7
Quote & order management
7
Interaction tracking
9
Channel / partner relationship management
8
7.0
Case management
7
Call center management
7
Help desk management
7
7.0
Lead management
7
Email marketing
7
7.0
Task management
7
Billing and invoicing management
7
Reporting
7
7.0
Forecasting
7
Pipeline visualization
7
Customizable reports
7
7.3
Custom fields
7
Custom objects
8
Scripting environment
7
API for custom integration
7
8.0
Role-based user permissions
8
Single sign-on capability
8
8.0
Social data
8
Social engagement
8
7.0
Marketing automation
7
9.0
Mobile access
9

Comments

More Reviews of HubSpot CRM

  1. Home
  2. Customer Relationship Management (CRM) Software
  3. HubSpot CRM Reviews
  4. User Review of HubSpot CRM