Data driven sales approach
November 22, 2021

Data driven sales approach

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We currently use workflows that get triggered by certain actives or properties. The trigger will assign a task to the various Account Executives within the sales teams. The AE will follow the task and enroll this contact leads to a sequence. The various sequences follow individual sales approaches for the separate types of leads we have sourced for the AE's. Once contact has been made, by following the sequence set in place, with the potential lead we further make use of the CRM by creating a deal in the pipeline and move that contact over to this. We then capture the various properties data to create reports on the sales dashboard. These analytical and conversion reports are used by the executives within the company to make [decisions about] which direction the sales department will follow.
  • Integrations with various Saas, such as Slack and RingCentral.
  • Various reporting options.
  • Tags contact the owner accordingly when a new contact is added to a company.
  • Conversion Reporting.
  • Adding to existing lists.
  • A streamlined process between sequences and deals, so that the next contact activity does not get lost.
  • Forecast of future revenue to be concentrated on a particular lead source.
  • Revenue distribution towards a particular lead source that is viable.
I have never used another CRM.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Tracking amount of calls, emails - the various touchpoints a salesperson would make in the outbound or inbound sales approach is great. Seeing the conversion of these efforts in a report is very limited.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
9
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
7
Case management
10
Call center management
10
Help desk management
10
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
7
Reporting
8
Forecasting
5
Pipeline visualization
10
Customizable reports
8
Custom fields
10
Custom objects
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
10
Compensation management
10
Mobile access
9