Finally! Sales, Marketing, Procurement and Management are all on the same page!
November 22, 2021

Finally! Sales, Marketing, Procurement and Management are all on the same page!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use Hubspot CRM to collaborate our Sales and Marketing efforts. Our Sales reps use to organize their sales pipeline and collaborate sales efforts. Management uses it to track activity. Marketing uses it to send daily email prices sheets, weekly flyers and track social media engagement.

Pros

  • Track Activity.
  • Engage Clients.
  • Lead Development.
  • Seamless integration with Social Media.

Cons

  • Improved product module.
  • Easier flow in the product quote process.
  • Ability to edit templates in product quotes.
  • Calculated Fields.
  • Great lead generation.
  • An efficient method of distributing daily price sheets.
Hubspot takes a different approach than the other traditional CRM's I've used before. The information is set up in column format vs rows. This concept took a little bit to get used to. But once I worked with this I find it to be more functional and easier to work with than other CRM's.
PERFECT! Perhaps the greatest strength with Hubspot CRM was aligning our Sales and Marketing Teams.
I've evaluated Salesforce (too complicated and expensive). Used V-tiger (I like the ability to customize open-source programs) Used Zoho. Hands-down Hubspot is the best CRM I've worked with so far.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Microsoft 365 (formerly Office 365), Google Sheets, FileMaker Pro
Great for smaller organizations but beefy enough to grow as our needs grow. The learning curve is less than other rivals.

HubSpot CRM Feature Ratings

8.5
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
1
Interaction tracking
10
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
10.0
Lead management
10
Email marketing
10
4.3
Task management
5
Billing and invoicing management
1
Reporting
7
3.0
Forecasting
3
Pipeline visualization
3
Customizable reports
3
7.5
Custom fields
10
Custom objects
5
API for custom integration
Not Rated
5.0
Role-based user permissions
5
Single sign-on capability
5
8.0
Social data
8
Social engagement
8
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
8.0
Mobile access
8

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