Item: HubSpot CRM
Rating: 9
Author: Vangie Fonseca

Use Cases and Deployment Scope

I work on HubSpot daily. Call and email clients off HubSpot. Track meetings held. Basic and simple to use. Great to link to email so sequenced emails can also be sent out. The only issue I have is when a contact has "globally bounced" but the contact has not actually "bounced".

Pros and Cons

Sequences
Saved Searched
Report dashboard
Simple to use

List filtering can be quite tricky
Globally bounced emails to be verified.

Return on Investment

Usability

HubSpot has been the first CRM I have used.

Alternatives Considered

None
First CRM I have used.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Likelihood to Recommend

Making contact with clients: - Tracking calls - Tracking emails - Tracking meetings I do not have an "issue" with HubSpot being 'less appropriate" for the reasons I use HubSpot.

First time user - Impressed

Overall Satisfaction with HubSpot CRM