Best In Class CRM Software...
December 16, 2021

Best In Class CRM Software...

Olivia Lagesen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot CRM daily in my job in sales. All my companies and contacts are loaded and I manage all my tasks, meetings, and emails from here as well as enjoy the LinkedIn add-on. I have used many CRM systems in my 20-year career, and even worked for one of the 'Big3' but I have never been so happy to really enjoy using software that is as intuitive as HubSpot CRM. The developers have thought of everything someone in sales could possibly need. Its processes work exactly as my work processes work. There is not a thing that I need to do on any other system. HubSpot CRM is by far the most complete and seamless CRM / Sales Software I have ever used. I must congratulate and thank the team. My work benefits from this greatly every day...
  • LinkedIN Integration
  • Sequences
  • Templates
  • Email / Gmail integration
  • reports could be easier to access or create
  • more filters on the company search
  • organizational excellence
As I have said before, it outclasses the many CRM systems I have used in the past, including SAP CRM!
this is easier to use, more cost-effective, more intuitive and so much more!

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

I have written quite a lot on my previous review page

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
Not Rated
Interaction tracking
10
Case management
10
Call center management
Not Rated
Help desk management
Not Rated
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
Not Rated
Reporting
7
Forecasting
Not Rated
Pipeline visualization
10
Customizable reports
6
Custom fields
9
Custom objects
9
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Social data
10
Social engagement
10
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
10