Management
January 24, 2022

Management

Uval Maouda | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot to create deals and track my deals as well as upload documents to specific clients and write notes on our call. It allows me to keep everything organized and specific for a client.

Pros

  • Manage
  • Organize
  • Sales
  • Help

Cons

  • Feedback
  • Positive impact is organization.
It is really quick and is very user-friendly and is self-explanatory.
It is perfectly designed for my company.
My company chose it.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It is well suited when you are a sales agent and you need to organize and manage your leads. It is less appropriate when you are not a sales agent but does help the office keep track of your work.

HubSpot CRM Feature Ratings

Customer data management / contact management
5
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
5
Quote & order management
7
Interaction tracking
5
Case management
6
Call center management
8
Help desk management
6
Lead management
5
Email marketing
10
Task management
7
Billing and invoicing management
7
Reporting
9
Forecasting
7
Pipeline visualization
7
Customizable reports
9
Custom fields
8
Custom objects
5
API for custom integration
10
Role-based user permissions
8
Single sign-on capability
10
Social data
6
Social engagement
8
Marketing automation
5
Compensation management
5
Mobile access
6

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