Item: HubSpot CRM
Rating: 10
Author: Jennifer Orgado

Use Cases and Deployment Scope

I use HubSpot to generate new sales opportunities for the sales team. The problem I have with Hubspot is being an end user friendly. A lot of my coworkers do not have the proper training to build dashboards or generate the reports they need to maximize their use of the program. I have done certifications within the platform so I am a little more user-friendly to the capabilities and functionality of the software.

Pros and Cons

Collects Data
Reports
Dashboards

More end user training after implementation
A build a list tab
Easier reporting

Return on Investment

Shorter deal cycles
increased productivity
Integrates well with other applications

Usability

I will forever love Salesforce but if I had to be on anything else (which I am) it would be HubSpot. I enjoy the ease of use in sequencing and the ability to run multiple sequences. This makes my job a lot easier. I also appreciate the way it integrates with other applications so it also saves me time in not having to repeat and type information over again.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Other Software Used

SalesOutlook CRM

Likelihood to Recommend

HubSpot is well suited for sales development but less suited for a full sales cycle. I recommend an Account/Prospect view and a place to see all things relative to the company in one place. I believe that by not having this capability it is more likely to double dial on an account or call when opportunities are already engaged.

Make your sales dreams come true

Overall Satisfaction with HubSpot CRM