Ease of use and marketing integration make it a stand out
January 24, 2022

Ease of use and marketing integration make it a stand out

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

For sales - following up on sales leads, inputting leads, taking notes, staying on top of tasks, etc.

Pros

  • Tasks function keeps me on point
  • Sequences have made the pitching process more streamlined
  • Ability to add notes and log calls/texts made from my cell phone

Cons

  • The search function is terrible - brings up other rep's clients or people whose names don't resemble the one I'm searching for
  • Ability to search for email subject lines is needed
  • Ability to review and edit emails in a sequence before they are sent
  • ROI
  • Ability to stay on top of opportunities and leads
  • Ability to analyze data to see what I need to work on
With the exception of the search feature, it's much better
It keeps sales and marketing from being compartmentalized - we can all work smarter collaboratively
N/A

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It is very, very useful for sales

HubSpot CRM Feature Ratings

8.3
Customer data management / contact management
8
Workflow management
10
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
5
Interaction tracking
10
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
10.0
Task management
10
Billing and invoicing management
Not Rated
Reporting
Not Rated
8.0
Forecasting
7
Pipeline visualization
10
Customizable reports
7
8.0
Custom fields
10
Custom objects
6
API for custom integration
8
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

Comments

More Reviews of HubSpot CRM

  1. Home
  2. Customer Relationship Management (CRM) Software
  3. HubSpot CRM Reviews
  4. User Review of HubSpot CRM