Sales Must!
July 26, 2022

Sales Must!

Ben Prater | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot is a great tool for sales tracking on all facets. From cold outreach - to closing deals, their software provides solutions for team communication to ensure that no detail is left behind.

Pros

  • Contact organization.
  • Follow up.
  • Tasks.

Cons

  • QuickBooks integration.
  • HubSpot has increased revenue by allowing us to track deals in real time which helps us stay on top of follow-ups/reconnecting with potential clients.
Way easier.
Each team member is allowed to see overall snapshot of current sales pipeline.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Any smaller company that's looking for a sales solution can find everything they need with this CRM. The best platform that I have found that allows for anyone to see a current snapshot of deals in progress as well as outreach/inquiries at a given time.

HubSpot CRM Feature Ratings

7.5
Customer data management / contact management
10
Workflow management
8
Opportunity management
5
Integration with email client (e.g., Outlook or Gmail)
7
Quote & order management
7
Interaction tracking
8
10.0
Case management
10
Call center management
10
Help desk management
10
5.0
Lead management
5
Email marketing
5
8.0
Task management
8
Billing and invoicing management
8
Reporting
8
8.0
Forecasting
8
Pipeline visualization
8
Customizable reports
8
6.3
Custom fields
7
Custom objects
6
API for custom integration
6
10.0
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

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