Easy to use CRM with just enough features to get the job done!
April 27, 2023

Easy to use CRM with just enough features to get the job done!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot to manage our leads and pipeline to eventually move leads down the funnel. By keeping track and effectively managing leads, we are able to close deals a lot quicker and handle a larger number as well.

Pros

  • Clean interface
  • Easy to modify on the backend
  • Does not lag

Cons

  • Better integration with 3rd party softwares
  • Increased sales rep adoption
  • Shorter deal cycles due to clean pipeline visualization
HubSpot is extremely easy to use - does not require much training like other CRM software that are more complex (i.e. Salesforce).
HubSpot is much easier to use - cleaner interface, not so many extra features where it seems overwhelming. Just enough where you can manage.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Extremely great when working large number of leads that do not need to have a lot of information involved.

HubSpot CRM Feature Ratings

9.2
Customer data management / contact management
10
Workflow management
8
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
Not Rated
Interaction tracking
8
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
9.0
Lead management
9
Email marketing
9
7.5
Task management
8
Billing and invoicing management
Not Rated
Reporting
7
8.3
Forecasting
7
Pipeline visualization
10
Customizable reports
8
8.7
Custom fields
10
Custom objects
8
API for custom integration
8
10.0
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
8.0
Mobile access
8

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