Good crm and simple to use.
April 22, 2023

Good crm and simple to use.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use it for all of our quoting and communication with clients. It is very easy to use. It offers the ability to see clients' interactions with our quotes and emails. This ensures we are keeping on hot leads and closing as many deals as possible. I would recommend HubSpot to any company looking for a CRM.
  • Quoting
  • Design
  • Tracking
  • The ability to invoice.
  • They could add a way to process payments.
  • A feature for lead generating.
  • It increased sales.
  • Increases production.
  • Increases collection.
Way more straightforward than some companies.
Made us way better organized.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It is great for quoting and providing detailed estimates for clients. The invoicing could be a bit cleaner and more organized as there is not really a way to add uncharges to existing invoices.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
2
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
9
Case management
4
Call center management
1
Help desk management
1
Lead management
6
Email marketing
4
Task management
3
Billing and invoicing management
5
Reporting
4
Forecasting
6
Pipeline visualization
8
Customizable reports
10
Custom fields
5
Custom objects
4
API for custom integration
3
Role-based user permissions
10
Single sign-on capability
9
Social data
5
Social engagement
6
Marketing automation
6
Compensation management
3
Mobile access
6