HUBSPOT IMPROVING THE ORDER ON A COMPANY
May 22, 2023

HUBSPOT IMPROVING THE ORDER ON A COMPANY

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

It addresses the business problems that may arise due to lack of organization of our client companies, in addition to allowing a correct application of the sales funnel.Besides that, it gives a clear and intuitive interface but at the same time very complete of what we are handling at the level of filters for companies and the way in which you attend the need and the tasks assigned for each one of them.
It's a very good tool to use when you have multiple clients and multiple taskes for each of them, the way that it facilitates everything makes the operation smooth and professional

Pros

  • ORGANIZING DATA
  • INCREASING CUSTOMERS SATISFACTION
  • MINIMIZE THE MISUNDERSTOODS

Cons

  • THE ACCESS TO ALL THE FILTERS AVAILABLE
  • PROBLEMS WITH TRACKING EMAILS
  • PROBLEMS WITH OUTLOOK PLATFORMS
  • INCREASED ORDER
  • MINIMIZE MISTAKES
  • IMPROVE OPERATIONS
It is very useful when we need to have a clear vision of the objectives and management necessary for everything to run smoothly without leaving loose ends anywhere. It can be less beneficial if you do not have a high volume of customers or leads to manage, since its greatest strength is to be able to display the information in an organized, temporal and clear way, with the possibility of setting priorities. Translated with DeepL
The interaction between the two teams has been improved because the communication between the two teams is in the palm of each other's hand and the program follows the operating guidelines of each team and therefore it is easy to keep a clear operation at all times between all team members.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It is very useful when we need to have a clear vision of the objectives and management necessary for everything to run smoothly without leaving loose ends anywhere. It can be less beneficial if you do not have a high volume of customers or leads to manage, since its greatest strength is to be able to display the information in an organized, temporal and clear way, with the possibility of setting priorities.

HubSpot CRM Feature Ratings

8.8
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
5
Quote & order management
10
Interaction tracking
8
8.7
Case management
10
Call center management
6
Help desk management
10
7.5
Lead management
10
Email marketing
5
9.3
Task management
10
Billing and invoicing management
8
Reporting
10
9.0
Forecasting
10
Pipeline visualization
8
Customizable reports
9
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
5.0
Marketing automation
5
Compensation management
5
10.0
Mobile access
10

Comments

More Reviews of HubSpot CRM

  1. Home
  2. Customer Relationship Management (CRM) Software
  3. HubSpot CRM Reviews
  4. User Review of HubSpot CRM