Best tool to improve sales
May 26, 2023

Best tool to improve sales

Giovanni Pasquali | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I do use it to find leads and contact them. I really appreciate the way they are divided through different sections, allowing me to exactly know which prospects I'm supposed to contact every day

Pros

  • Management of tasks
  • Management of deals
  • Understanding from the domain which company it is with the most important informations
  • Easiness of tagging colleagues to let them know important inforrmation

Cons

  • Better management of late pipe: there should be a way to move all the close dates of the company you were not able to complete during a day
  • I do not like the idea of having both temperature of companies (hot, medium, cold) and priority (1,2,3), to me it is useless and confusing.
  • More precise division for classes of annual revenues
  • increasing in number of clients well managed
  • shorter deal sales cycles
i haven't been used none other of them
really good. I'm in the sales team and all the prospects that come through marketing are well managed in hubspot

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It is perfected if you need to work with several clients: you can manage them through different sections allowing you to have a clear idea of the spot of the funnel they are in.

HubSpot CRM Feature Ratings

6.5
Customer data management / contact management
5
Workflow management
6
Opportunity management
6
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
5
Interaction tracking
7
5.3
Case management
5
Call center management
4
Help desk management
7
7.5
Lead management
8
Email marketing
7
8.3
Task management
10
Billing and invoicing management
7
Reporting
8
6.7
Forecasting
5
Pipeline visualization
7
Customizable reports
8
6.0
Custom fields
6
Custom objects
5
API for custom integration
7
8.0
Role-based user permissions
8
Single sign-on capability
8
7.5
Social data
8
Social engagement
7
6.5
Marketing automation
8
Compensation management
5
1.0
Mobile access
1

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