Review from Neurons
May 26, 2023

Review from Neurons

Matthew Huntley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot to manage the life cycle of my prospects. HubSpot allows me to set up tasks to ensure I follow up with my prospects and keep track of the progress of potential clients.
  • Gives a clear list of the companies in my pipeline.
  • Allows me to track when prospects open my emails.
  • Allows me to set and complete tasks efficiently
  • Further integration to social media platforms.
  • Increases my chances of following up with prospects.
  • Gives me a clear list of tasks to complete to ensure efficiency in my daily work.
I have never used another CRM software.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

It is well suited to following the life cycle of touch points with prospects and ensuring that follow ups are completed. Tracking of prospects opening emails is also great.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
3
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
Case management
10
Call center management
10
Help desk management
10
Lead management
5
Email marketing
10
Task management
10
Billing and invoicing management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
9
Role-based user permissions
8
Single sign-on capability
10
Social data
3
Social engagement
3
Marketing automation
4
Compensation management
3
Mobile access
9