Best for small business owners
January 03, 2023

Best for small business owners

Erin Johnston | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Human Interest

We use HI for our 403(b) plan.
  • User interface very user-friendly.
  • Easy to make changes to one's account.
  • Customer service is quick and professional.
  • Sales tax exemption process has been a bit of a nightmare.
  • Offering a match to our retirement plan has incentivized employees to stay with us.
  • Ease of use of the platform for users is a bonus.
There is always room for improvement.
HI is hands down more personable and helpful to the small business owner. HI does not make us feel inadequate or unimportant even though we have 20ish employees who are teachers and our account balance is not that big.

Do you think Human Interest delivers good value for the price?

Yes

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

Yes

Did implementation of Human Interest go as expected?

Yes

Would you buy Human Interest again?

Yes

Great for the small business owner.

Human Interest Feature Ratings

Administration and Recordkeeping
8
Compliance Maintenance
8
Plan Flexibility
8
Filings and Disclosures
8
Ease of Enrollment
10