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IBM Sterling Configure, Price, Quote

IBM Sterling Configure, Price, Quote

Overview

What is IBM Sterling Configure, Price, Quote?

IBM Sterling CPQ transforms and automates configuration, pricing and quoting of complex products and services.

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Recent Reviews

TrustRadius Insights

Streamlined Process Efficiency: Users have consistently praised IBM CPQ for its exceptional ability to streamline the selection, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Quote sharing/sending (9)
    10.0
    100%
  • Product configuration (9)
    10.0
    100%
  • Configuration options (9)
    10.0
    100%
  • Pricing rules (9)
    10.0
    100%
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Pricing

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Unavailable

What is IBM Sterling Configure, Price, Quote?

IBM Sterling CPQ transforms and automates configuration, pricing and quoting of complex products and services.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

3 people also want pricing

Alternatives Pricing

What is Salesforce CPQ?

Salesforce Revenue Cloud (formerly Salesforce CPQ or SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device.

What is Conga CPQ?

Conga CPQ empowers sales, partners, and customers to efficiently configure complex products and services offerings, and provide personalized prices and quotes, utilizing codified product and pricing information - to drive higher win rates and a more pleasurable buying experience. Conga CPQ also…

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Product Demos

IBM CPQ Real Estate Solution Demo

YouTube
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Features

CPQ

Features related to configuring and pricing products and delivering quotes to customers.

10
Avg 8.6
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Product Details

What is IBM Sterling Configure, Price, Quote?

IBM Sterling Configure, Price, Quote simplifies challenging selling processes by automating the configuration, pricing and quoting of complex products, services and bundles. This streamlined sales process guides customers, sales teams, call center representatives and partners in selecting and validating the right products and services.

IBM Sterling Configure, Price, Quote Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

IBM Sterling CPQ transforms and automates configuration, pricing and quoting of complex products and services.

Conga CPQ, Oracle CPQ, and SAP CPQ are common alternatives for IBM Sterling Configure, Price, Quote.

Reviewers rate Quote sharing/sending and Product configuration and Configuration options highest, with a score of 10.

The most common users of IBM Sterling Configure, Price, Quote are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(14)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Streamlined Process Efficiency: Users have consistently praised IBM CPQ for its exceptional ability to streamline the selection, configuration, quoting, and ordering processes. This streamlining saves users significant time and effort, allowing for a more efficient workflow.

Enhanced Integration Capabilities: Customers value the seamless integration with external applications that has greatly expanded the capabilities of IBM CPQ. This enhanced integration makes IBM CPQ a versatile tool that can adapt to various business requirements effectively.

Automation Features Benefit: The automation features embedded in IBM CPQ are highly regarded by users for their role in automating sales processes. These features enable quick and accurate generation of sales orders, contributing to increased operational efficiency.

Lack of Detailed Tutorials: Some users have mentioned that IBM CPQ lacks detailed tutorials for its features, making it challenging for new users to fully utilize the platform. This lack of guidance can lead to confusion and inefficiencies in learning how to leverage all aspects of the software effectively.

Absence of Mobile Applications: Reviewers have pointed out that IBM CPQ does not offer iOS and Android applications, limiting accessibility on mobile devices despite its strong backend integration capabilities. The absence of mobile apps hinders users who rely on smartphones or tablets for conducting business on-the-go.

Insufficient Documentation and Webinars: Users have expressed dissatisfaction with the lack of regular webinars and comprehensive documentation provided for IBM CPQ, which can hinder their understanding and usage of the tool. Without adequate resources like webinars and detailed documentation, users may struggle to optimize their use of the platform efficiently.

Attribute Ratings

Reviews

(1-9 of 9)
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Brittany Frontis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customers waste a lot of time looking for products and services: IBM CPQ automate channel selling.
  • Help customers select, configure, quote and order the right services and products.
  • Commmunicating amendments on pricing is seamless on IBM CPQ.
  • Integration with external applications has improved capabilities.
  • For the sake of othet prospects, who might be looking to implement IBM CPQ; The vendor has not offered detailed tutorials for the features. Nonetheless, it has a simple learning curve unlike other alternatives.
Erin Quinn | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Create a central location for clients and sellers to configure products and services
  • Automate the entire process of selling
  • Sending sales orders to customers saves time
  • Help focus more on valuable processes rather than spend time on low-value processes
  • To automate selling processes on the go, I feel like the vendor should implement an on-premise platform, mainly for tablets and mobile phones.
Lane Cox | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Firstly, IBM CPQ makes it easy for customers to make rapid products purchases through configuration, pricing and ordering processes.
  • Centralizing selling procedure in one platform by communicating products pricing to clients.
  • Improving ROI by attracting customers when discounts are introduced on products as well as offering coupons.
  • I don’t have much that I feel should be improved on IBM CPQ, but the vendor should offer more documentation on backup and data recovery.
Matt Saunders | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Automating configuration, pricing and quotation of banking services.
  • Via web self-service on IBM CPQ, customers and the sales team are able to streamline sales processes by getting guidance whenever needed.
  • Customers are able to view price lists before making any purchase so as to make informed decisions.
  • Unfortunately, IBM CPQ does not have on-premises applications to use while not connected to the internet. This is no more a challenge since we have a robust WIFI connection in our organization premises.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • IBM CPQ has helped us to guide clients through the entire process of configuration, quoting, and ordering process.
  • This service allows us to communicate the pricing to our esteemed clients via sending price lists.
  • Creating quotes and determining the right products to have discounts is another great aspect about IBM CPQ.
  • Unfortunately, [in my opinion] IBM CPQ is not well documented and hardly offers regular webinars.
Kristen Corp | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Automating selling procedure to help clients select, configure and order the right products & services.
  • IBM CPQ is a central location that enables sales representatives to communicate with suppliers and customers on matters of product pricing.
  • Before moving live production environment instances, IBM CPQ allows customers to test configuration modules.
  • Disaster recovery and backup databases are hectic to utilize without IT skills due to it’s rich in lots of features.
  • Cost is slightly expensive, but it is worth the results we gain.
Rakesh Mohapatra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • By developing, tracking, managing and negotiating the process of sales quotation, it helps in ROI generation.
  • Connecting customers with product catalogs and price lists.
  • Disaster recovery and data backup
  • IBM CPQ only has web-based solution and lacks iOS and Android applications.
  • It has a robust backend integration capability, but it tends to be extremely hectic to collaborate with some SaaS tools.
Kelvin Burrows | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Configuring pricing processes by discussing and amending pricing in a central location.
  • Negotiating sales quotes that help generate high ROI.
  • Helping clients go through buying procedures by configuring, pricing, and quoting purchase orders.
  • I slightly dislike that IBM CPQ lacks an available mobile application.
  • Unavailability of enough documentation, tutorials, and white papers for reference.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Provides associated quotes through the life cycle of the opportunity, until the opportunity is either won or lost.
  • You can store all the information you require during the quoting process, including customer details, information about products and the adjustment made to the price of products, and the payment terms and shipment terms that will be used in the order if the quote is converted to an order.
  • There were widespread frustrations throughout sales and call center with CPQ originally. But really the reason why CPQ tools are complex is because CPQ processes are complex things to implement.
  • Users today want all the flexibility with none of the complexity. It is one of the biggest challenges in my day-to-day.
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