Maximo - a good Enterprise Asset Management tool that needs a couple of minor tweaks.
March 07, 2023

Maximo - a good Enterprise Asset Management tool that needs a couple of minor tweaks.

Natasha Thomason | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Maximo

Part of many other systems; we are using our Maximo as an Enterprise Asset Management system with an initial focus on Asset Master Data, Preventive Maintenance, Work Generation/Management, and Inventory. The system was implemented in late 2021.
  • UI Configuration/Manipulation.
  • Use/Management of Domains.
  • Ability to refine application attributes to fit the business needs.
  • All record transactions need a status history table as standard (e.g., Assets and PMs don't have it OOB).
  • All sub-records need an application to view/manage them (e.g., Measurements, communications (not the template, the real records).
  • Need the ability to sort list views across multiple columns.
  • Ability to reassign queries to other users to allow removal or editing.
  • Force refresh on start centers should be a standard option.
  • Ability to create start centers tailored to business processes or individual requirements, or both.
  • Ability to add attributes to applications or modify existing ones.
  • The ability for Maximo to integrate with many other systems.
  • Too early in the implementation to provide detail.
SAP is a fantastic, fully integrated solution with a very high licensing cost - Maximo can generally deliver most of what a company needs for a better price.

Do you think IBM Maximo Application Suite delivers good value for the price?

Yes

Are you happy with IBM Maximo Application Suite's feature set?

Yes

Did IBM Maximo Application Suite live up to sales and marketing promises?

No

Did implementation of IBM Maximo Application Suite go as expected?

No

Would you buy IBM Maximo Application Suite again?

Yes

Maximo is very user-friendly and can be designed to support most singular business processes. Once a process becomes complicated (eg, calculating risk profiles or requirements to spread costs across multiple codes) it is not so easy.