Item: IBM Process Mining
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use IBM process mining because we want to monitor and optimize our Procure to Pay process since we have hundreds vendors to be managed an it’s crucial having a deep understanding of the Cash Flow, the Cash discount losses and identify where automation can be applied

Pros and Cons

Process Discovery
Process Analytics
Process simulation

User Interface

Return on Investment

Enabling of Automation
resources monitoring
cash flow monitoring

Support Rating

Every time we asked for support the answer came on time with the right level of explanation

Alternatives Considered

Celonis, Apromore and UiPath Process Mining

Better price, simulation, automation identification

Key Insights

Do you think IBM Process Mining delivers good value for the price?

Yes

Are you happy with IBM Process Mining's feature set?

Yes

Did IBM Process Mining live up to sales and marketing promises?

Yes

Did implementation of IBM Process Mining go as expected?

Yes

Would you buy IBM Process Mining again?

Yes

Likelihood to Recommend

Good fit for well structured processes like P2P and O2C.

should be improved in the data injection by allowing the creation of connectors with a low code no code approach

Best tool to discover and optimize your business processes

Overall Satisfaction with IBM Process Mining