Powerful, easy-to-use and easy-to-deploy tool
Updated April 17, 2025

Powerful, easy-to-use and easy-to-deploy tool

José Roberto Andrade Filho | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Robotic Process Automation

I use the IBM Robotic Process Automation tool to improve efficiency, reduce human errors and increase the safety of a process. The automated process in question is the modification of the client's contract. In this way, the robot receives a change instruction with all the necessary data and modifies the legacy applications related to the telecommunications part (television, broadband, residential and mobile telephony). In addition, dashboards are generated on the entire operation, with all the KPIs necessary for analysis and improvement of the performance of the process as a whole.

Pros

  • Increases the efficiency of a process
  • Increases the security of a process
  • Decreases the possibility of errors in a process
  • Gives visibility to a process in terms of indicators
  • Makes it possible to scale a process

Cons

  • A more optimized web-based control panel
  • More intuitive tools related to artificial intelligence
  • Better versioning of commands for automation
  • ROI achieved quickly as it avoids the need for a lot of manpower in the process.
  • Cheap investment compared to other tools on the market
  • Improves process efficiency by increasing computational power.
The IBM Robotic Process Automation tool has advantages such as a more user-friendly interface, greater ease of coding the program, a range of easy-to-understand commands to be used, and an emphasis on the ease of deploying robots in production. It also has a lower cost and shorter deployment time compared to competitors.

Do you think IBM Robotic Process Automation delivers good value for the price?

Yes

Are you happy with IBM Robotic Process Automation's feature set?

Yes

Did IBM Robotic Process Automation live up to sales and marketing promises?

Yes

Did implementation of IBM Robotic Process Automation go as expected?

Yes

Would you buy IBM Robotic Process Automation again?

Yes

The best scenarios where the IBM tool fits are repetitive processes with well-defined rules. It also helps in processes that need visibility through the processing data, whether via a report or a data dashboard. As for processes that undergo changes in a short period, the tool would not fit well.

Using IBM Robotic Process Automation

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Designing the process logic using tool commands
  • Making connections to various types of databases
  • Manipulating Microsoft Office files
  • Encrypt files or text
  • Decrypt files or text
  • Solve website captchas

Comments

More Reviews of IBM Robotic Process Automation

  1. Home
  2. Robotic Process Automation (RPA) Tools
  3. IBM Robotic Process Automation Reviews
  4. User Review of IBM Robotic Process Automation