Awesome and Time saving tool for Automation
January 09, 2023

Awesome and Time saving tool for Automation

Rajeev Saxena | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Robotic Process Automation

While we do utilise a few other RPAs for certain customers, IBM Robotic Process Automation is our superhero because to its amazing features and tremendous performance in locating chances for automation, which is why I choose to make it our primary RPA at the company. However, the fact that it works flawlessly with the rest of IBM's Cloud Pak for Business Automation is the most important factor. This RPA is the essential key to quickly automating the whole operation and getting rid of all the human chores and procedures, and IBM's complete automation family offers us with these simplified, comprehensive automation capabilities. By using it, we have been able to speed up our digital transformation, provide a better experience for our developers, increase the pace at which we close deals and get products to customers, and maintain a high level of customer satisfaction despite the volume of support requests we get. This program makes it easy to manage a company's inventory, and it may improve the speed and accuracy with which data is gathered and analysed.

Pros

  • IBM's RPA tool is only one illustration of the company's dedication to process in the research and development it does.
  • It's important that a project can be up and going quickly and easily. It takes little time and effort to build a test or automation program.
  • After increasing our business's agility by facilitating our clients' digital transition, we were free to put our attention where it belonged: on product creation and distribution.

Cons

  • It's complex and pricey, thus it's not practical for use in most small enterprises.
  • It takes some time to get accustomed to and it is challenging to absorb everything and understand each function when not all of it is addressed in the manual.
  • We recommend making improvements to the Chatbot integration and making it easier to build.
  • Its helps to automat many tasks and saves time hence increases ROI
IBM Robotic Process Automation is excellent for automating repetitive operations, and it has been a thrilling adventure to create intelligent bots to execute the job in place of human employees. This revolutionary program makes it possible to do everything in record time. Automation of a company's internal processes and chatbots. If we carefully assess the processes that might have a greater automation ROI, we can see a return on investment (ROI) by implementing IBM RPA in under 6 months.
By eliminating the need for human intervention in routine tasks, it alleviates our worries about wasteful mistakes. The application's ability to interact with different methods stems from the filters it employs so well. If you're looking to streamline tedious company procedures, IBM's Robotic Process Automation might be the right fit for you. Thanks to AI's processing capability, bots and other automation technologies can respond in real time, which is crucial in the commercial world.

Do you think IBM Robotic Process Automation delivers good value for the price?

Yes

Are you happy with IBM Robotic Process Automation's feature set?

Yes

Did IBM Robotic Process Automation live up to sales and marketing promises?

Yes

Did implementation of IBM Robotic Process Automation go as expected?

Yes

Would you buy IBM Robotic Process Automation again?

Yes

IBM's Robotic Process Automation has proven to be more potent than we had hoped, allowing us to locate and automate previously inaccessible automation possibilities and intricate procedures. By cutting down on labour and making better use of our resources, we have also been able to save money. I appreciate IBM's efforts to help us automate a variety of use-cases so that we can apply the solution for our customers across all sectors and divisions. Even after updating to the latest version of the system, there may still be issues that cause processes that rely on other applications to run behind schedule.

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