System Analyst Review
June 22, 2021
System Analyst Review

Score 10 out of 10
Vetted Review
Verified User
Software Version
iCIMS Recruit
Overall Satisfaction with iCIMS Talent Cloud
iCIMS is utilized throughout the organization. We implemented last December and the experience has been awesome. iCIMS customer service is outstanding. Recently our dedicated technical support analyst was out on a leave and iCIMS quickly provided a different resource for us. The system is very user friendly. We switched from another software that had numerous candidate access issues. With iCIMS those issues are very few and far between.
Pros
- Dedicated CSM
- Dedicated TAM
- Configurable
Cons
- High turnover of TAM
- Start Date field is inconsistent, should be one field completed by TA and carried through onboarding wizard
- Attract changes take too long to complete
- More efficient recruiting cycles
- Improved candidate experience
- More efficient onboarding
Tech support was lacking in Taleo.
Do you think iCIMS Talent Cloud delivers good value for the price?
Yes
Are you happy with iCIMS Talent Cloud's feature set?
Yes
Did iCIMS Talent Cloud live up to sales and marketing promises?
Yes
Did implementation of iCIMS Talent Cloud go as expected?
Yes
Would you buy iCIMS Talent Cloud again?
Yes
Comments
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