iCIMS has been beneficial but we need help taking full advantage of the opportunities available
June 23, 2021

iCIMS has been beneficial but we need help taking full advantage of the opportunities available

Kim Gaster | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

iCIMS Recruit

Overall Satisfaction with iCIMS Talent Cloud

We use iCIMS recruit to host our careers pages and process candidate transactions (statuses). It is being used by CFA, Inc and a couple of other entities. It is not used by our independent contractor-owned restaurants. iCIMS allow us to receive new candidates, communicate with them via email, process their application, etc.

Pros

  • Highly configurable which helps us design the system to meet our unique needs
  • Email templates and communications
  • Allow for different experiences specific to the needs of each user

Cons

  • Reporting based off of a specific historical date
  • Complexity around searching/reporting
  • User group configurations are sometimes difficult to change when needs arise
  • Efficiency (we did not have an ATS prior)
  • Candidate experience
We have not evaluated other systems since implementing iCIMS in 2013
We have not been able to take advantage of most of the other non-ATS activities due to other business needs. I do not believe we have benefited.
In the past, our support has been excellent. In recent months it has dropped significantly. We have had conversations and steps have been made to correct this issue for our company.
Workday Human Capital Management, Smartsheet, Microsoft 365 (formerly Office 365)
Screening quesitions are a helpful tool. We did not have success using iCIMS Connect so we stopped.
I don't believe we are utilizing or knowledgeable about these tools.

Do you think ICIMS Hire delivers good value for the price?

Not sure

Are you happy with ICIMS Hire's feature set?

Yes

Did ICIMS Hire live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ICIMS Hire go as expected?

I wasn't involved with the implementation phase

Would you buy ICIMS Hire again?

Yes

I think iCIMS is well suited for mid-sized organizations that have specific staffing capacity to support the system. It can be configured in complex ways that may require significant time to manage.

ICIMS Hire Feature Ratings

Recruiting / ATS
6.7
Job Requisition Management
8
Company Website Posting
5
Publish to Social Media
5
Job Search Site Posting
6
Customized Application Form
7
Resume Management
8
Duplicate Candidate Prevention
3
Candidate Search
9
Applicant Tracking
9
Task Creation and Delegation
Not Rated
Email Templates
7
User Permissions
7
Reporting
6

Comments

More Reviews of ICIMS Hire

  1. Home
  2. Applicant Tracking Systems (ATS)
  3. ICIMS Hire Reviews
  4. User Review of ICIMS Hire