iCIMS has been beneficial but we need help taking full advantage of the opportunities available
June 23, 2021

iCIMS has been beneficial but we need help taking full advantage of the opportunities available

Kim Gaster | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

iCIMS Recruit

Overall Satisfaction with iCIMS Talent Cloud

We use iCIMS recruit to host our careers pages and process candidate transactions (statuses). It is being used by CFA, Inc and a couple of other entities. It is not used by our independent contractor-owned restaurants. iCIMS allow us to receive new candidates, communicate with them via email, process their application, etc.
  • Highly configurable which helps us design the system to meet our unique needs
  • Email templates and communications
  • Allow for different experiences specific to the needs of each user
  • Reporting based off of a specific historical date
  • Complexity around searching/reporting
  • User group configurations are sometimes difficult to change when needs arise
  • Efficiency (we did not have an ATS prior)
  • Candidate experience
We have not evaluated other systems since implementing iCIMS in 2013
In the past, our support has been excellent. In recent months it has dropped significantly. We have had conversations and steps have been made to correct this issue for our company.

Do you think iCIMS Talent Cloud delivers good value for the price?

Not sure

Are you happy with iCIMS Talent Cloud's feature set?


Did iCIMS Talent Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of iCIMS Talent Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy iCIMS Talent Cloud again?


I think iCIMS is well suited for mid-sized organizations that have specific staffing capacity to support the system. It can be configured in complex ways that may require significant time to manage.

iCIMS Feature Ratings

Job Requisition Management
Company Website Posting
Publish to Social Media
Job Search Site Posting
Customized Application Form
Resume Management
Duplicate Candidate Prevention
Candidate Search
Applicant Tracking
Task Creation and Delegation
Not Rated
Email Templates
User Permissions