A big ATS that won't take a huge dent out of your budget.
September 11, 2020

A big ATS that won't take a huge dent out of your budget.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

iCIMS Recruit

Overall Satisfaction with iCIMS Talent Acquisition Software Suite

We use iCIMS for recruitment, hiring, and offer letter generation for our admin professionals and staff around the world. It is the ATS for this population and is the system of record for recruitment purposes. It provides a more consistent, legal, and compliant model than our previous system.
  • Secure.
  • Integrates with many systems.
  • Modular and flexible.
  • Can adapt to your process.
  • Excellent support model.
  • Very good analytics and can be audited.
  • User administrators have a lot of control of their platform.
  • Reporting can always be easier for end-users (but it's on the road map).
  • Offer (their module for building and managing offer letters and the offer process) is a separate module and additional cost.
  • Currently, applicants can only upload 1 resume for all their jobs. If an applicant replaces their current resume, it applies to all positions (retroactive and going forward) which can confuse applicants and recruiters alike.
  • Can report on key metrics.
  • Time to apply to roles dropped by two-thirds.
  • Recruiters can better track where people are in the process.
  • The look and feel of site for applicants was an overnight success.
Cost was a big driver. iCIMS offered much of the same at half the price and better support. It was also easier to implement. Their implementation team is top notch.
I get to work directly with their developers and engineers. We also have an account manager. Finally, their case management system keeps you in the loop.
UI design can always be improved regardless of the vendor. The applicant side is overall easy to use. The platform side (esepcially reporting) may be intimidating to some, but if you configure your users' dashboards with their needs in mind, you can mitigate that to a certain degree.

Do you think iCIMS Talent Cloud delivers good value for the price?


Are you happy with iCIMS Talent Cloud's feature set?


Did iCIMS Talent Cloud live up to sales and marketing promises?


Did implementation of iCIMS Talent Cloud go as expected?


Would you buy iCIMS Talent Cloud again?


The flexibility and control they afford to clients is hands down great. Their customer support for applicants and for the clients is better than most vendors. It can adapt to your process not the other way around. Applicants get a consistent and compliant application process.

iCIMS Feature Ratings

Job Requisition Management
Not Rated
Company Website Posting
Publish to Social Media
Job Search Site Posting
Customized Application Form
Resume Management
Duplicate Candidate Prevention
Candidate Search
Applicant Tracking
Task Creation and Delegation
Email Templates
User Permissions
Notifications and Alerts