iContact is an easy to use email marketing system. As part of the Vocus marketing suite, it's a no brainer.
Updated July 07, 2015

iContact is an easy to use email marketing system. As part of the Vocus marketing suite, it's a no brainer.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with iContact

We used iContact as our default email marketing system. It was used primarily by the marketing department, but service would also use it to communicate to our database. Segmentation of our contact list 20K+ contacts, was easy to manage. The email editor was easy to use and customizable.
  • List segmentation and management
  • Campaigns are easy to create and duplicate
  • Email editor is easy to use
  • Email templates were not as modern as other services
  • Email editor required some knowledge of html to maximize it's potential
  • Full integration with our CRM would have been nice (it was a feature they were planning but had not yet implemented)
  • Increased market awareness
  • Increased website traffic
  • Increased webinar attendance
It offered the best cost to feature ratio and was easy to use. The other systems were great as well, but the potential integration with our CRM (Salesforce), was one of the key deciding factors. Also, icontact was included with the Vocus marketing suite which offered other powerful tools.
If you have a large contact database, iContact offers great value. If you are not technically inclined and have a high priority on design, this may not be the solution for you.

iContact Feature Ratings

WYSIWYG email editor
7
Dynamic content
5
Ability to test dynamic content
5
Landing pages
5
A/B testing
7
Mobile optimization
6
Email deliverability reporting
8
List management
7
Triggered drip sequences
Not Rated
Dashboards
3
Standard reports
5
Custom reports
3

Using iContact

As part of the Vocus Marketing Suite, it is a powerful tool. Combined with CRM integration, this offers users an a-z solution for digital marketing.