Item: iContact
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use iContact for all mass email communication with our union membership. It is much easier than maintaining our own mass email system and prevents us from risking blacklisting our domain. It provides many templates to choose from and allows us to create our own templates with our own style to maintain a recognizable branding.

Pros and Cons

Usability
List management

Editor needs improvement.

Return on Investment

Increases productivity when communicating with members.

Other Software Used

EZ Texting, Microsoft SQL Server, Microsoft Office 365

Likelihood to Recommend

iContact is well suited for regular contact with a list of members that is fairly stable. If your list includes people who may come on and off and back on again, it can be difficult to maintain. The service does not seem to allow the upload of purchased lists of any sort, even though legally allowed (under certain circumstances).

iContact for union member communication

Overall Satisfaction with iContact

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Other Software Used

Likelihood to Recommend

iContact Feature Ratings