Looking for a purple squirrely, this might help
Updated October 21, 2022

Looking for a purple squirrely, this might help

Nate Fischer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Indeed Resume

We currently use Indeed Resume to identify talent for our organization. We are currently using it with a team of three in our sourcing department. It helps identify alternative sources of candidates.
  • Identifies talent that appear no where else.
  • Identifies talent that is available right now.
  • Not to be so expensive.
  • Go back like during the pandemic to utilize free sources of candidates.
  • It did quite well when portions were free.
  • Identified talent who is available now.
Our recruiters use the projects to put all the candidates in the correct folders and track their communication with them. Either via emails or through the UI in the system
Yes, it appears that this is newest best place to find candidates. It has quickly taken to be at least 25 if not 50% of our hiring pool
It does a pretty good job of keeping things organized
We use Indeed as part of our tools, but it is becoming increasingly more of that marketing budget

Do you think Indeed Resume delivers good value for the price?

Yes

Are you happy with Indeed Resume's feature set?

Yes

Did Indeed Resume live up to sales and marketing promises?

No

Did implementation of Indeed Resume go as expected?

Yes

Would you buy Indeed Resume again?

Yes

It works well, is easy to use, and provides enough general knowledge to work. Would like an integration with our current ATS.
Based on our views, we can't use it to create shortlists. This is more of a one-off for hard-to-find purple squirrels.
It is much better for positions in the mid-future not immediately.

Indeed Resume Feature Ratings

Continuous AI Model Training
Not Rated
Existing Skills Mapping/Lanscaping
Not Rated
Anonymous Screening/Profile Masking
Not Rated
Bias-Mitigating Algorithms
Not Rated
Diversity Reporting
Not Rated
AI-Based Role Definition
Not Rated
Candidate Modelling
Not Rated
Talent Rediscovery
Not Rated
Automated Candidate Evaluation/Scoring
9
Internal Mobility Recommendations
Not Rated
At-Risk Talent Scoring
Not Rated
ATS Integrations
Not Rated

Using Indeed Resume

4 - Recruiters and Sourcing Team
10 - Sourcers who identify the talent feed our team of recruiters to call the talent to schedule interviews
  • Sourcing
  • Recruiting
  • Talent Acquisition
  • Identify diverse candidates in the realm of veterans
  • Identifying hard to find resources in areas we have not worked before
  • Identifying talent that has indicated they are available right now, versus passive talent
  • As they come out with additional tools, we will see
For at least the time being, this appears to be where the talent is. They do an awesome job of getting the right jobs to candidates. As a user of the product for myself in the past the jobs that it sends me are 100x better than other tools

Evaluating Indeed Resume and Competitors

  • Price
  • Product Usability
  • Prior Experience with the Product
Even though pricy, the results we received from our time using the product at a cheaper price during the pandemic showed how well it performed. Unfortunately the price did go up and some of the uses went a way (getting credits back for positive interactions with candidates for example)
I can't think of a way. Wish they would have been more negotiable especially to a small minority owned business

Indeed Resume Implementation

I signed up, got a username and password and walaa Bob's your uncle
Change management was a minor issue with the implementation - None, just a different method to our recruiting process, adding elements etc
  • Just where to place it in our priority process

Indeed Resume Training

Yes, it was very intuitive. It depends on how technical you are, but does not require a lot of technical acumen.

If you have used any of the other Job Board UIs, it will be very transparent and easy to use

Indeed Resume Support

  • Middle Management
  • Highly Educated Professionals (e.g., doctors, lawyers, PhDs)
  • STEM Professionals (e.g., engineers, data scientists, product managers, developers, etc.)
  • General Mid-Career
  • General Entry-Level
  • Hourly
  • Contractors
Not at liberty to discuss those
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
Yes - Yes, there timely response was appreciated
Yes, recently they came to us with a deal, as part of taking that deal we had to rearrange the seats, we just recently got a new rep, and their team was very helpful in making sure that the accounts were setup correctly.
Cause they have done an awesome job in taking care of any support questions I have had.

Using Indeed Resume

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Searching, either by job title, or taking my boolean string
  • Narrowing down candidates with UI elements versus having to using even more complicated boolean strings
  • Ability to chose certain background or years of experience or schooling very similar to UI functionality of the job boards.
  • In certain job titles additional ui elements to narrow further would be helpful.
  • MY GOD, can we get an ideal salary range for candidates
  • Further diversity tools would be helpful

Indeed Resume Reliability

While we don't need it to scale, I see how easy it would be to separate by departments and projects
Never had a moment where it was down or not available. and I do a lot of recruiting at night.

Literally never once got an email about any downtime.
Never have an issue

Integrating Indeed Resume

So far they have been helpful
  • Jobdiva
We are still working on this
  • Jobdiva our ATS System
Not that I am aware of
  • API (e.g. SOAP or REST)
We are working on this now
None as of yet, I will let you know

Relationship with Indeed

Awesome our sales reps have been great to work with, even called us with special deals
None, hehe, but they know what they have and what it is worth.
Know that it is a good product and its worth the money

Upgrading Indeed Resume