Influitive is great
December 06, 2023

Influitive is great

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Customer Advocacy

Overall Satisfaction with Influitive

Influitive helps us create deeper relationships with our customers. Our SaaS product has multiple layers of users and we may not be able to communicate with everyone using traditional email marketing. Our Influitive hub allows us to crowd-source topics for future content and create CABs and beta testing groups using daily users, as well as generate social proof and influence 3rd party reviews which supports new sales and renewals.
  • User interface
  • Gamification
  • Incentivized marketing
  • Email Capabilities
  • YoY advocate growth
  • Better customer support. We used Influitive to crowd-source common onboarding issues and then used that feedback to create an introductory guide which immediately experienced company-wide adoption and 100% "thumbs up" from customers.
As a marketer at a Saas company, I model my pre and post-sales experience after Influitive. Everyone was friendly, everything was very transparent and the hand offs were very smooth.
The ability to download insights from each challenge and export as a CSV file has been instrumental in cross-team communication.
I'm biased because I learned about Influitive from a webinar before ever using it and was absolutely wowed by the product. During the initial research, Influitive always had a more robust offering and better reviews.

Do you think Influitive delivers good value for the price?

Yes

Are you happy with Influitive's feature set?

Yes

Did Influitive live up to sales and marketing promises?

Yes

Did implementation of Influitive go as expected?

Yes

Would you buy Influitive again?

Yes

Influitive is an excellent platform for relationship building and customer advocacy. We've been able to find, encourage, and influence customer stories that help build clout and social proof, and now can promote peer-to-peer mentorship.
While Influitive has great integrations with Marketo, I do wish their in-house email segmentation was a bit stronger.