Perfection
Vanessa Gómez | TrustRadius Reviewer
February 13, 2018

Perfection

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Influitive AdvocateHub

We have searched for the best customer service, the number of customers referred and the fact that the user has generated the reception of the content. By using AdvocateHub to listen to your needs, request comments, and offer VIP experiences; we have been able to involve our employees with few points, and thus we have identified our best advocates.

It is being used for the whole organization, since our company is like a gear, if one piece fails, all the work has been compromised. That is why we focus on involving all departments.

We were able to approach defenders to participate in case studies, videos, comments and proposals from clients. We have managed to improve communication between departments through the partial elimination of emails, advertising events, meetings, among others, thanks to them we have achieved greater participation and integration of employees.
  • The marketing is amazing, with AdvocateHub it is much faster to involve our community with new content, challenges change often so that we learn something new about our company constantly.
  • A company without marketing does not have much future, AdvocateHub offers you the best of the future, thanks to its great commitment and dedication towards the brand to defend.
  • In my opinion, there is an area that could be improved, in terms of responsive design and that the experience in mobile devices and tablets is as good as the experience in laptops. I would also like the platform to be more organized, it is difficult to see all the challenges that I have created.
  • Influitive infrastructure does not adequately support language preferences
  • It is a strong investment, since it was the beginning of the company. There were four months of uncertainty and sleepless nights, until we began to recover our economy. It was an experience that you never forget and that helped the company flourish.
  • Thanks to AdvocateHub, my level of clients has increased, which leads to a greater sale and entry of money to our company. The marketing level is witty, smart and fun. Thank you very much, but Influitive should implement more economical plans for companies in development, it is very painful to wait to recover the investment that was made in marketing.
  • Zuberance
Influitive AdvocateHub is more complete compared to other products that offer the same service. Influitive AdvocateHub has many more functions, applications, compatibility, integration, social networks, security, mobile applications, among others. Influitive AdvocateHub can be defined in a single word, PERFECTION.
Customers who wish to participate in case studies or write in our reference and revision numbers have been activated and we have even had a closed sale as a result of a recommendation from our defense center.

It can be difficult to obtain the appropriate settings and processes to import defenders into the system.

Evaluating Influitive AdvocateHub and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Positive Sales Experience with the Vendor
The marketing offered by this great tool is amazing, with a good investment, you will have a great result, the biggest factor that led me to hire the service is the way you can integrate each person who has a direct or indirect relationship with the company.

Influitive AdvocateHub Support

It's a bit repetitive, but like I said in previous questions, the support is amazing and unmatched. Has the best professionals for every problem.

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Escalation required
Yes - 
The support staff is amazing, they really know your brand and give you advice; it helps you solve any problem that may arise.