Overall Satisfaction with InsideSales.com Predictive PowerDialer
The business development department uses PowerDialer as a way to efficiently and effectively contact leads in a pipeline. PowerDialer is a great tool to use for prospecting and reaching out to leads.
- Ease of use
- Speed and efficiency for reps to reach out to leads in pipeline and maintain opportunities
- Local presence helps to get in contact with prospects in different locations
- The messiness of duplicate accounts
- Notes - in the box where you can leave notes on a lead page, I wished many times that there was a "edit text" box with the Bold/Italic/Underline options as well as Left/Center/Right positioning
- The call system can be a bit buggy sometimes. Either the line ends up being garbled or it fails to dial, fails to record
- InsideSales.com PowerDialer has helped us to be more efficient at our organization which in conclusion means more opportunities are passed and revenue generated.
PowerDialer's efficiency is like no other product. It is easy to use and learn which is very beneficial for people coming into the organization to be able to pick up and learn a system that is user-friendly.