Insightly a great offering, Easy to use - Easy to import lists
November 27, 2018

Insightly a great offering, Easy to use - Easy to import lists

Edward Carrero | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Plus

Overall Satisfaction with Insightly

It makes it so much easier to assign tasks to my employees. I always prefer to have tasks written down to verbal tasks, so this program helps so much in that aspect. I also really like the clean, efficient look to this program. It makes it very easy to use and is not as cluttered as other similar programs. I loved the training videos that helped my employees learn the ins and outs of the program. The fact that there is tech support readily available is also a plus. I hate having only email or only phone support available, but Insightly has both!
  • Total contact management software that include picture of person.
  • Great training videos to guide all level of users.
  • Wonderful opportunity to scale the software as the company grows from startup to height unknown.
  • CRM and project management together in the same application.
  • Can't send HTML emails from within Insightly.
  • Responsive customer service that doesn't seem well informed to deal with anything beyond the most basic of questions.
Insightly offer a service that integrates customer relationship with project management in mobile and social platforms. other reason is that Insightly has a good selection of pricing tiers to cater just what your organization and system requires. A free 14-day trial is available so you can try all the advanced features in the Professional Plans. After the trial is over, you may choose to cancel, upgrade, or downgrade to a completely free plan.
It's relatively easy to use and good if you are a startup / small uncomplicated business. The Google mail integration and auto contact creation is a real time saver. Very simple, non-intimidating interface. Tries to be homey and welcoming to very small businesses. Earnest effort to serve up helpful hints. Looks like it doesn't require a lot of time to use.

Insightly Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
8
Interaction tracking
10
Lead management
10
Email marketing
10
Task management
10
Reporting
10
Pipeline visualization
10
Customizable reports
9
Custom fields
10
API for custom integration
10
Role-based user permissions
9
Single sign-on capability
10
Marketing automation
9
Mobile access
10